Ahvik (“we,” “our,” or “us”) operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Ahvik is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
By using or accessing any of our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean data that identifies or can reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified.
We may collect or process the following categories of personal information, depending on your interactions with Ahvik, where you live, and as permitted or required by law:
* Contact details: Name, billing and shipping addresses, phone number, and email address.
* Payment and financial details: Credit/debit card numbers, payment method, transaction information, and payment confirmations.
* Account information: Username, password, preferences, and saved settings.
* Order and transaction history: Items viewed, added to cart or wishlist, purchased, returned, or exchanged.
* Communications: Details from customer support messages, inquiries, or feedback.
* Device and technical data: IP address, browser type, operating system, and other unique device identifiers.
* Usage data: How you interact with our website, browsing behavior, and navigation paths.
Sources of Personal Information
We collect personal information from multiple sources, including:
* Directly from you when you create an account, make a purchase, or contact us.
* Automatically through your browser or device when you use our website (including cookies and similar technologies).
* From our service providers such as Shopify, analytics providers, marketing partners, and payment processors.
* From third-party partners when you interact with Ahvik on social media, or via affiliate and advertising partners.
How We Use Your Personal Information
We may use your personal information for the following purposes:
1. Provide, Tailor, and Improve Our Services
We use your information to process your orders, complete transactions, arrange shipping, handle returns, and personalize your shopping experience — such as recommending handbags or accessories you might like based on your preferences and past purchases.
2. Marketing and Advertising
We use your personal information to send you promotional communications, updates, and personalized product recommendations by email, SMS, or postal mail. We also use it for online advertising campaigns across websites and platforms you use.
3. Security and Fraud Prevention
We use your information to keep your account secure, detect and prevent fraud, and protect our website and customers. Please keep your login credentials confidential.
4. Customer Communication
We use your details to respond to your inquiries, provide support, and ensure a smooth post-purchase experience.
5. Legal Compliance
We may process your information to comply with legal obligations, respond to lawful requests, or enforce our Terms of Service.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
* With Shopify and other vendors that help us run our store (e.g., payment gateways, shipping partners, cloud hosting, data analytics, and customer support tools).
* With marketing partners for advertising and remarketing purposes, including personalized ad delivery across platforms.
* With affiliates within our company group, for operational or customer support purposes.
* During business transactions such as mergers, acquisitions, or transfers of assets.
* As required by law or to protect our rights, customers, or business integrity.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your activity to enable and improve your shopping experience. Information you provide through our store is shared with Shopify and may be transferred to other countries.
To learn how Shopify processes your data and to exercise your privacy rights with them, please visit the Shopify Consumer Privacy Policy or access the Shopify Privacy Portal.
Third-Party Websites and Links
Our website may contain links to other websites or social platforms not operated by Ahvik. We are not responsible for the privacy or security of these external sites. Please review their respective privacy policies before sharing any information.
Children’s Data
Ahvik’s products and Services are not directed at children. We do not knowingly collect information from anyone under the age of majority in your jurisdiction. If you believe a child has shared information with us, contact us to have it deleted.
Security and Retention
While we implement reasonable security measures to protect your data, no system is 100% secure. You are responsible for safeguarding your login details.
We retain personal information only as long as necessary to fulfill our obligations — including processing your purchases, managing your account, complying with legal requirements, and resolving disputes.
Your Rights and Choices
Depending on your location, you may have the following rights:
* Access / Know – Request a copy of personal information we hold about you.
* Delete – Request deletion of your personal data, subject to legal exceptions.
* Correct – Request correction of inaccurate or incomplete data.
* Data Portability – Request transfer of your information to another service.
* Opt Out of Targeted Advertising – You may opt out of data sharing for targeted advertising here.
* Manage Communication Preferences – Unsubscribe from promotional emails anytime via the unsubscribe link in our emails.
Residents of the UK or EEA may also have the right to:
* Object to or restrict processing of personal information.
* Withdraw consent for processing activities where consent was previously provided.
We may verify your identity before processing any rights requests.
International Transfers
Your personal data may be transferred, stored, or processed outside your country of residence. Where applicable, we rely on recognized data transfer mechanisms such as the EU Standard Contractual Clauses or equivalent safeguards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this website with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us
For the purposes of applicable data protection laws, Ahvik is the data controller of your personal information.
