Terms of service

OVERVIEW

Welcome to Ahvik, a brand owned and operated by India Arts Palace LLP.
The terms “we,” “us,” and “our” refer to Ahvik. Ahvik operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated luxury shopping experience. Ahvik is powered by India Arts Palace LLP, which enables us to provide these Services to you.
The following Terms of Service (“Terms”) govern your use of our Services and describe your rights and responsibilities when engaging with us. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please refrain from using our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from your guardian to allow any minor dependents to use the Services. To make a purchase or create an account, you may be asked to provide certain details, including your name, email, billing, shipping, and payment information. You agree that all information provided is accurate, current, and complete, and that you have the right to provide such information. You are solely responsible for maintaining your account credentials. Ahvik is not responsible for unauthorized access or misuse resulting from failure to secure your account.

SECTION 2 – OUR PRODUCTS

All Ahvik handbags are handcrafted by skilled artisans using premium materials. Due to the handmade nature of our products, minor variations in color, texture, or finish are natural and not considered defects. We make every effort to display our products accurately, but actual colors may vary depending on your device settings.
We reserve the right to modify product descriptions, prices, or availability without notice and may limit quantities per customer, region, or order.

 SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Ahvik reserves the right to accept or reject any order at its discretion.
Your order will only be confirmed once payment has been processed and accepted. If an order cannot be processed, modified, or fulfilled, we will notify you using the contact details provided.
All purchases are subject to our Refund & Return Policy.
You agree that all orders are for personal use only and not for commercial resale or export.

 SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice.
The price applicable at checkout will be the one displayed at the time of order. Unless specified, prices exclude taxes, shipping, or import duties.
You agree to provide accurate and up-to-date payment information and authorize us to charge your selected payment method for all purchases. We are not responsible for bank fees, currency conversion costs, or third-party transaction charges.

 SECTION 5 – SHIPPING AND DELIVERY

We aim to deliver all orders promptly and safely.
Estimated delivery timelines are provided in our Shipping Policy but may vary due to carrier delays, customs clearance, or unforeseen events. Once an order has been handed over to the carrier, risk of loss transfers to the buyer.
Ahvik is not liable for delivery delays or circumstances beyond our control.

SECTION 6 – INTELLECTUAL PROPERTY

All materials available through Ahvik’s Services — including text, images, graphics, logos, product photography, and design — are owned or licensed by Ahvik (India Arts Palace LLP) and protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, or exploit any part of the Services without our written consent. All Ahvik names, logos, and product marks are trademarks of India Arts Palace LLP and may not be used without prior authorization.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to optional third-party tools through our website.
We do not control or monitor these tools and provide access “as is” and “as available” without warranties of any kind.
Use of such tools is entirely at your discretion and risk.

SECTION 8 – THIRD-PARTY LINKS

Our website may include links to third-party websites or services.
Ahvik is not responsible for evaluating or endorsing third-party content, policies, or products.
Your interactions with such sites are at your own risk, and you should review their respective terms and privacy policies.

 SECTION 9 – RELATIONSHIP WITH SHOPIFY

 Ahvik is powered by Shopify, which enables us to operate our online store.
All purchases are made directly with Ahvik, not with Shopify.
By using our store, you acknowledge that Shopify is not responsible for any transactions, products, or disputes between you and Ahvik.

SECTION 10 – PRIVACY POLICY

All personal information collected through our Services is governed by our Privacy Policy, available here.
Because our Services are hosted by Shopify, certain data may also be processed under Shopify’s Privacy Policy.
By using our Services, you consent to both.

SECTION 11 – FEEDBACK

 If you submit reviews, suggestions, or other feedback (“Feedback”), you grant Ahvik a perpetual, royalty-free, worldwide license to use, modify, and display that content for commercial or promotional purposes.
You represent that you own or have permission to share such content and that it does not violate any third-party rights.

 SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

At times, our site may contain errors or omissions related to product details, pricing, or availability.
We reserve the right to correct any errors and update information without notice, including after an order has been placed.

SECTION 13 – PROHIBITED USES

You agree not to use our Services: * For unlawful or fraudulent purposes. * To infringe on intellectual property rights. * To transmit harmful code, spam, or deceptive content. * To collect personal data without consent. * To interfere with website functionality or security. Violations may result in immediate suspension or termination of access.

SECTION 14 – TERMINATION 

We may terminate or suspend your access to the Services at any time without notice if you violate these Terms.
All outstanding payment obligations and sections regarding intellectual property, limitation of liability, and indemnification will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free operation of the website.
Some jurisdictions may not allow the exclusion of certain warranties, so these limitations may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ahvik (India Arts Palace LLP) and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages, including lost profits or data, arising from your use of our products or Services.

SECTION 17 – INDEMNIFICATION

 You agree to indemnify and hold harmless Ahvik, its partners, employees, and affiliates against any claims or expenses arising from your use of the Services, breach of these Terms, or violation of any rights of third parties.

 SECTION 18 – SEVERABILITY

If any part of these Terms is held invalid or unenforceable, the remaining provisions will continue in full effect.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Failure by Ahvik to enforce any right does not constitute a waiver.
These Terms, together with our policies, represent the entire agreement between you and Ahvik and supersede all prior agreements.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without prior written consent from Ahvik.
We may assign or transfer our rights without restriction.

SECTION 21 – GOVERNING LAW 

These Terms are governed by and construed in accordance with the laws of India, with jurisdiction in New Delhi, India, where India Arts Palace LLP is headquartered.

SECTION 22 – HEADINGS

Headings are provided for convenience and do not affect interpretation. 

SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time.
Updates will be posted on this page with an updated “Last Updated” date.
Continued use of our website constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service may be directed to: Email: info@ahvik.com


Website: https://ahvik.com/pages/contact